Remote service

This facility benefits your school by allowing Genkior Systems to support your use of OnTheButton from our offices. 

Remote access allows Genkior Systems to provide prompt support which previously would have required a site visit.  It is ideal for urgent queries.  Additionally we can monitor your system and address any issues which may arise.  Access is secure; all traffic between your location and Genkior Systems is encrypted.

Schools who can provide remote access receive a discount on the price of the Annual Support Agreement.

OTB updates and documentation are applied, by Genkior Systems, as soon as they are available.